Frequently Asked Questions

Q. Are all your staff vetted?

A. We take extreme care when we recruit our staff; we obtain previous employer reference along with proof of address and eligibility to work in the UK together with a copy of the passport or the driving licence.


Q. How much do we charge per hour?

A. We do not have a fixed hourly rate as such. In order to give our potential clients the best possible price we carry out a free site survey and customise the cleaning requirements enabling us to provide you with a very competitive price.


Q. Who provide the cleaning materials and equipment?

A. We provide all the cleaning materials and cleaning equipment. You only need to provide us with water and power supply.


Q. Are you fully insured?

A. Yes we are fully insured. We have comprehensive insurance cover totalling 15 million including employer's liability, public/product liability and lock and key replacement.


Q. Do you provide janitorial suppliers?

A. We do supply all the janitorial items at your convenience. We can supply you with hand towels, toilet papers, liquid hand soap, bin liners, refuse sacks, and washing up liquid, dishwasher detergents, and kitchen rolls. If you need any of these things please give us a call and we will be able to provide you with a competitive rate.


Q. How often do you do the cleaning?

A. As our service is tailored to meet your needs we can carry out cleaning at any time that suits you. We can clean either daily, weekly or twice or three times a week.

Contact Us

West London Office
City Care Cleaning
Rockware Business Centre
5 Rockware Avenue
Greenford
Middlesex UB6 0AA

Tel      : 0800 158 3386
Fax     : 020 8578 1758
Email : info@citycarecleaning.co.uk

"City Care Cleaning was very professional in their approach to the tender and offered a tailor made office cleaning programme to our site. TUPE was handled successfully whilst maintaining a first..." More...

"We have used City Care Cleaning for contract cleaning services for over 4 years and during that time we have found them to be professional and competitive." More...

"We have contracted City Care Cleaning to clean our offices on a daily basis and have been very impressed with the service and also very happy with their staff." More...

"City Care Cleaning has worked consistently with us to determine the overall office cleaning provision in all of our branches and to recruit and retain quality reliable staff.." More...

"City Care Cleaning is the best contract cleaning company I have dealt with in my entire career. They care for the clients and work as a team to achieve our office..." More...

"We have been using City Care Cleaning services for nearly a year now. So far we have been very pleased with the quality and the standard of the office cleaning service." More...

"We have used City Care Cleaning for contract cleaning services for over 4 years and during that time we have found them to be professional and competitive." More...

"City Care Cleaning has been responsible for our School cleaning for over 3 years and we are very happy with their day to day cleaning services." More...

"I am very happy with the school cleaning service provided by City Care Cleaning. Our school is cleaned everyday to a high standard by reliable operatives who take pride in their work." More...

"Staff provided by City Care Cleaning are uniformed, reliable, punctual and CRB checked. Head office staff takes a personal interest in the contract and ensure standards are being well maintained within the school." More...

"I have to say I am delighted by the standard of cleanliness in our school. There has been a marked improvement since we contracted out our cleaning services to your company..." More...